1. What we collect and why
When you contact us through the inquiry form on the X³CUBIC website (x3cubic.koreanfriends.co.kr), by email or by phone, we collect the following.
| Type | Information | Used for |
|---|---|---|
| Required | Company or brand name, contact name, email | Confirming and answering your inquiry |
| Optional | Phone number, store location, number of stores, your message | Preparing samples, quotes and store assessments |
We use this information only to answer your inquiry and to handle samples, quotes and store assessments. We do not use it for marketing email.
2. How the form works
When you send the inquiry form, your email app opens a message with your details addressed to our company mailbox (info@koreanfriends.co.kr). The website's server does not store what you write.
3. How long we keep it
- We keep inquiries for one year from the day we receive them, then delete them.
- If an inquiry leads to a contract, we keep the information for as long as the contract requires and any period set by law.
- Electronic files are deleted so they cannot be recovered, and paper records are shredded.
4. Sharing and service providers
We do not give your personal information to other companies, except when the law requires it.
Our company email runs on the following service.
| Provider | Service |
|---|---|
| Daou Technology Inc. (Daou Office) | Company email hosting |
5. Your rights
You can ask us at any time to show, correct or delete your personal information, or to stop processing it. Contact us using the details below and we will act without delay and let you know the result. You can also make a request through a representative.
6. Cookies and server logs
This website does not use cookies or visitor analytics. Our web server keeps access logs (IP address, time of access, requested address and browser information) for security and troubleshooting.
The map on the Company page is loaded from OpenStreetMap. When you open that page, your browser connects to OpenStreetMap's servers directly, and that connection falls under the OpenStreetMap Foundation's privacy policy.
7. How we protect it
Inquiry emails are read only by the staff who handle inquiries, and access to the mailbox is controlled. Connections between your browser and this website are encrypted (HTTPS).
8. Privacy contact
- Department
- Administration
- Phone
- +82 70-4452-5942
If you need advice about a privacy issue, you can also contact these Korean public bodies.
- Personal Information Infringement Report Center (privacy.kisa.or.kr, 118 in Korea)
- Personal Information Dispute Mediation Committee (www.kopico.go.kr, 1833-6972)
- Supreme Prosecutors' Office (www.spo.go.kr, 1301 in Korea)
- Korean National Police Agency (ecrm.police.go.kr, 182 in Korea)
9. Changes
This policy applies from November 11, 2026. If we change it, we will post the new version on this page with the date of the change.